FAQs

What is Benepik Plus?
Benepik Plus is a Corporate Gift Voucher platform for Gift Card Redemption. At Benepik Plus, you can redeem your rewards at your favorite merchants including Movies, Retail, Online shopping, Electronics, Personal Care, Travel, Food & Drink, Fashion & Many more.

How can I update my mobile number?
Go to Profile and select Update Mobile Number. You can now enter your new mobile number and complete the verification process.
How can I update my email address?
Go to Profile and select Update Email Address. You can now enter your new mobile number and complete the verification process.

My employer has transferred the amount in my Benepik Plus wallet however I don’t see any amount.
This is generally because you may not have completed the email verification process. You will need to verify your email address after login to activate the amount credited in your wallet.
What is the validity of the vouchers?
You can view voucher validity & other terms in My Purchase section. Please go to My Purchase, select the voucher and view the expiry date.
My voucher validity has expired, can it be extended?
No, once the validity of the voucher has expired, it cannot be extended.

How can I redeem the amount in my wallet?
Click on the Redeem button to browse through the voucher categories & redeem multiple vouchers as per your choice.
What are the options for redemption?
We have over 300+ merchants in different categories such as Fashion, Online Shopping, Movies etc. Click on Redeem Now button to redeem your preferred voucher.
I have already redeemed a voucher, can I change it & redeem another voucher?
Once you redeem any voucher, it cannot be returned or exchanged with any other voucher.
Can I redeem multiple vouchers on Benepik Plus?
You can redeem multiple vouchers if you have sufficient amount for the redemption in your wallet.

How can I contact the helpdesk?
For all the information/queries related to Benepik Plus, you can write to hello@benepik.com, You can also connect with us via phone on +91 6397172801. We are always happy to resolve your issue at the earliest.

For any other issues, you can contact our support team: